Submit Images

New!  Northwest Garden Diagnostics will accept your plant problem questions via e-mail.  For

We now will look at your e-mailed images to try to help you with your plant problems.  This is a completely free service.  We attempt to identify problems within the Pacific Northwest of the United States because that is the area of our expertise.  If you send me images of a sick cactus from the southwest, we likely won't be of much help.

To submit your images follow these steps:

  1. Compose an e-mail to:
  2. Set the subject line to "Plant Problem ID Request."
  3. Attach images for identification.  PLEASE reduce the size of your images before sending them.  If you send us several large images that take a long time to download, we may cancel them without viewing (if possible, we'll let you know so you can make them smaller).  See notes on what images to submit below.  Also please try to limit the number of submitted photos to five or less.
  4. In the body, describe the problem as best you can.  Include as much information as you can.  Some suggested information is given below.  Please, please as best as you are able, name the plant or plants in question.  We can often identify the plants ourselves, but it's not always obvious from photos.
  5. Send us the email.  We will try to get back to you as soon as we can.  Please be patient as this might possibly take a few days but hopefully much sooner.

Image Submission Tips:

  • The diagnosis can only be as good as the images submitted.  If the images are blurry, it makes it very hard to figure out the problem.
  • Reduce the size of your images for ease of e-mail.  Most digital cameras these days are capable of taking large images.  This can help capture a lot of information but makes for memory intensive photos that take forever to download from an email.  Use image editing software that came with your computer (e.g. Windows Live Photo Gallery) or various external programs or apps.
  • Submit images from different perspectives.  A shot of the entire plant to give area context is very useful but close ups of symptoms are also good.
  • If you think nearby mushrooms or insects are part of the problem, try to get pictures of them also.  Many point and shoot cameras don't do close ups very well but try your best.

Suggested Information to Include:

  • Plant name.  This is probably the most important information you can submit.  But if you don't know it, please don't let that stop you from submitting your images.
  • Exposure.  How much sun or shade does your plant get.
  • How old is the plant?  When was it planted?  How was it planted?
  • How much and how often is it watered?
  • When did you first notice the symptoms?  Did the symptoms appear gradually or suddenly.
  • Is just part of the plant affected or all of it?
  • Are multiple plants affected?  Are different species affected similarly?
  • Where is the plant geographically? Kitsap county or Benton county or somewhere else?
  • Anything else you can think of.  Often seemingly irrelevant things are important. can hire us to come out to your garden for a more reliable diagnosis or hands-on help.

Please note, that accurate diagnosis from images alone is not possible.  We do our best with the images and text sent to us but cannot guarantee correct results.  Northwest Garden Diagnostics assumes no liability for this service.

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